Last updated: 9 July 2026

Introduction

This Cookie Policy explains how Scentsuals ("we", "us" or "our") uses cookies and similar technologies when you visit our website.

Cookies help us provide a secure, reliable and personalised browsing experience. They also allow us to understand how visitors use our website so that we can continually improve it.

By using our website, you agree to our use of strictly necessary cookies. Optional cookies, such as analytics and marketing cookies, will only be used with your consent.

What are cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website.

Cookies can:

• Remember your preferences

• Keep your shopping basket updated

• Improve website performance

• Help us understand how visitors use our website

• Support marketing and advertising where consent has been given

Cookies cannot access information stored elsewhere on your device.

Types of cookies we use

Strictly Necessary Cookies

These cookies are essential for our website to function properly.

They enable features such as:

• Website security

• Shopping basket functionality

• Checkout

• Customer login

• Fraud prevention

• Load balancing

These cookies cannot be disabled because the website would not function correctly without them.

Performance & Analytics Cookies

With your permission, we use analytics cookies to better understand how visitors interact with our website.

These cookies help us measure:

• Number of visitors

• Most viewed pages

• Time spent on pages

• Navigation through the website

• Technical performance

The information collected is anonymous wherever possible and helps us improve your browsing experience.

Examples may include:

• Google Analytics

• Shopify Analytics

Functionality Cookies

These cookies remember choices you make while using our website.

For example:

• Preferred language

• Region

• Recently viewed products

• Saved preferences

These cookies help provide a more personalised shopping experience.

Marketing & Advertising Cookies

With your consent, these cookies may be used to:

• Show relevant advertisements

• Measure advertising performance

• Prevent repetitive adverts

• Enable social media integrations

• Build audiences for future advertising campaigns

These cookies may be placed by trusted third-party providers.

Examples may include:

• Meta (Facebook & Instagram)

• Google Ads

• Pinterest

• TikTok

These cookies will only be used after you have provided your consent.

Third-Party Cookies

Some cookies are placed by trusted third parties that provide services on our behalf.

These may include:

• Shopify

• Google

• Meta

• Payment providers

• Email marketing providers

• Customer support services

These third parties have their own privacy and cookie policies governing how they process personal information.

Managing Cookies

When you first visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies

• Reject optional cookies

• Customise your cookie preferences

You can change your preferences at any time through our Cookie Settings.

Most web browsers also allow you to:

• Delete cookies

• Block cookies

• Receive notifications before cookies are stored

Please note that disabling certain cookies may affect the functionality of our website.

Cookie Retention

Some cookies expire when you close your browser (session cookies).

Others remain on your device for a defined period or until deleted (persistent cookies).

Retention periods vary depending on the purpose of each cookie.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or the way we use cookies.

Any updates will be published on this page with a revised "Last updated" date.

Contact Us

If you have any questions regarding this Cookie Policy or how we use cookies, please contact us.